General conditions
General Conditions
Object
These general conditions regulate the reservation and rental of the holiday accommodations offered on the website www.watermelonlamanga.es, property of Navapar S.L. (hereinafter, "The Owner").
Reservations
2.1. Reservation process: To make a reservation, the user must complete the reservation form available on the website. The reservation will be confirmed by sending a confirmation email by the Owner.
2.2. Payments:
Reservations made for stays between June 15 and August 31 will require a payment of 25% of the total rental amount as a deposit to confirm the reservation. The remaining balance must be paid 8 days before the arrival date.
Reservations made the rest of the year will have to be paid in full (100%) of the stay to confirm the reservation. Payments can be made by credit card or bank transfer.
2.3. Prices and billing:
Prices: All prices indicated on the website are "Net" so VAT is not reflected.
Individuals: VAT for individuals is 0%.
Self-employed and companies: The VAT applied is +21% and must be paid later to obtain your invoice.
You can request your invoice at info@watermelonlamanga.es
2.4. Cancellation Policy: Cancellations must be notified in writing to info@watermelonlamanga.es. The refund conditions will be as follows:
From January 1 to May 14: 100% refund up to 2 days before entry.
From May 15 to June 14: 100% refund up to 4 days before entry.
From June 15th to August 31st: 100% refund of the deposit up to 14 days before check-in and 100% refund of the stay up to 7 days before check-in.
No-shows will result in the loss of 100% of the stay payment.
Arrival and Departure
3.1. Check-in: Check-in time at the accommodation is from 17:00 on the day of arrival. If the guest expects to arrive outside this time, they must notify the property in advance.
3.2. Check-out: Check-out time is before 10:00 on the day of departure. Late check-out without prior arrangement may incur an additional charge.
Occupancy
4.1. Number of Occupants: The accommodation may only be occupied by the number of people specified in the reservation. No additional guests are allowed without the prior consent of the Owner.
4.2. Rules of Coexistence: Guests must respect the rules of coexistence and civic behavior, avoiding disturbing neighbors. Parties or events are not allowed without prior authorization.
Use of the Accommodation
5.1. Responsibility: Guests are responsible for keeping the accommodation in good condition and immediately reporting any damage or defects.
5.2. Prohibitions: Smoking is prohibited inside the accommodation, as well as carrying out any illegal or dangerous activity.
Included Services
6.1. The rent includes water, electricity, gas, bed linen, towels and final cleaning, unless otherwise specified in the reservation.
6.2. The accommodation is equipped with [specify the equipment and services available, such as WiFi, television, appliances, etc.].
Responsibility of the Owner
7.1. The Owner is not responsible for any damage or loss that guests may suffer during their stay, unless they are directly attributable to negligence on the part of the Owner.
7.2. In the event of force majeure (fire, flood, etc.) that prevents the use of the accommodation, the Owner undertakes to refund the full amount paid by the guests.
Data Protection
In compliance with the General Data Protection Regulation (GDPR), we inform you that the personal data provided will be processed by Navapar S.L. for the purpose of managing your reservation and stay. For more information, see our Privacy Policy.